April 19, 2021
When it comes to online shopping, your customers today have more options than they can possibly evaluate. You might be able to win over a shopper by offering an irresistible deal or discount once or t
March 26, 2021
Finding it difficult to convert your online store visitors into customers? Well, here's a nifty guide to using an Ecommerce live chat to do it all for you.
March 24, 2021
Want to grow your ecommerce business profitably? It’s time to give your customer retention strategy a new twist to drive repeat purchases.
March 1, 2021
Every time we stall on a purchase, it’s our anxiety acting up. So, can’t an ecommerce live chat solve the problem?
February 10, 2021
The only way to have customers come back to your store is by offering them a personalized experience. This is where a customer account page comes in.
January 28, 2021
Just offering live chat isn't enough anymore. Let's dive into the importance of live chat for Shopify stores, what live chat looks like right now, and how it needs to evolve to address evolving needs.
January 19, 2021
By keeping your return policy aligned with your brand, you will create a more consistent experience for your shoppers. And they will take notice.
January 6, 2021
COVID-19 inflated ecommerce performance even as other industries faltered in 2020. But is this type of growth sustainable even after we eventually move away from "the new normal"?
December 23, 2020
*But only if you’re using TextChat as your website live chat software.
December 15, 2020
Trick question. All are correct! The spelling you choose should keep your messaging in line with your branding to show your web visitors that your digital brand is consistent.
December 10, 2020
Paralyzed by choices? Take our fun 5-question quiz to discover which of these two popular live chat tools is best for your business website.
December 9, 2020
Enhance your customers' TextChat experience by customizing your website live chat to match the look and feel of your online brand. Here's how.
