Turn conversations into sales with live chat.

Shorten your sales cycle with real-time conversations by bringing live chat to your SMS inbox with Text Chat.

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73%

of customers find live chat the most satisfactory form of communication

40%

Increase in conversion rates on websites that use live chat

2+

minutes taken on average to respond to live chat queries

1 in 5

customers are willing to stop using a product or service for slow response times

Did you know?

70% of online businesses have a DEAD CHAT!

When was the last time you dropped a message and instantly got a response from a business?

Sometimes it takes them 24-48 hours to revert with an answer.

The question is, would you wait that long, or move on?

So what do you do?

Bring life back to your
live chat!

Consumers want to talk to the people behind the brands they engage with.

But running a business is no easy feat and staying online at all times is no answer either.

And of course, expecting to hire a team of live agents isn’t always an option!

Introducing TextChat!

An app that merges the power of live chat and an SMS app to make managing customer communication as simple as texting.

Here’s how it works.

Customers come to your site and start a live chat

You can even initiate the conversation with a welcome pop up message that lets them know you’re around.

TextChat notifies you of the live chat on SMS

We send you and your team members a live chat notification instantly on text message. We know you’re checking those more often!

Get chatty!

TextChat sends you a click-to-join link along with the live chat notification. Simply click on the link to start talking to your visitor, straight from your smartphone.

Customer Testimonials

“We have been using TextChat for several months now and it has quickly become one of the best ways to communicate with our website visitors.  As an owner, I’m rarely ever at my computer.  To be able to chat with visitors while I walk around the gym floor, right from text, has been a game-changer.  I’d recommend this chat tool to anyone looking to get more people in the door!”

Joe Ciardelli
Takedown Gym

"1 out of every 2 of our TextChat conversations results in a sale. The real-time nature of TextChat is what makes the difference for sales and customer service.

ADAM TESSIER
Taylor and Tessier

Their approach to live chat delivery with multiple recipients is smart. As soon as I saw TextChat’s delivery model, I knew right away, it was a winner."

SCOTT ERLBAUM
Floors USA

Why TextChat for live chat?

But that's not all.

TextChat puts the live chat control in your hands!

Customizable live
chat widgets

Update your color palette, add your logo, and add photos and names for each agent for a totally customized and personalized look.

Instant text notifications
to agents

Update your color palette, add your logo, and add photos and names for each agent for a totally customized and personalized look.

Welcome popup
message

Update your color palette, add your logo, and add photos and names for each agent for a totally customized and personalized look.

Set your availability

Bring back the work-life balance. Use the toggle button in your agent dashboard to update your availability at any time.

Powerful analytics

TextChat lets you see where your visitors are spending time on your site, what pages they visit, and even their real-time location.

Easy set up

The easiest live chat solution for online businesses to get started with.

Capture leads contextually

Never miss a conversation and come back to the same chat thread anytime!

No live agents needed

Whether you’re a solopreneur or as mall team, TextChat helps you manage it all on your own with ease.

No bulky apps

Manage live chat on-the-go, on your smartphone. No app install or increased screen time required!

Everyone’s having conversations.

That's why TextChat is for everyone!

No matter what you sell, customer conversations are important and being there at the right moment can help you turn that conversation into timely support and a sale.