Shorten your sales cycle with real-time conversations by bringing live chat to your SMS inbox with Text Chat.Get started for freeSchedule a demo
of customers find live chat the most satisfactory form of communication
Increase in conversion rates on websites that use live chat
minutes taken on average to respond to live chat queries
customers are willing to stop using a product or service for slow response times
When was the last time you dropped a message and instantly got a response from a business?
Sometimes it takes them 24-48 hours to revert with an answer.
The question is, would you wait that long, or move on?
Consumers want to talk to the people behind the brands they engage with.
But running a business is no easy feat and staying online at all times is no answer either.
And of course, expecting to hire a team of live agents isn’t always an option!
An app that merges the power of live chat and an SMS app to make managing customer communication as simple as texting.
You can even initiate the conversation with a welcome pop up message that lets them know you’re around.
We send you and your team members a live chat notification instantly on text message. We know you’re checking those more often!
TextChat sends you a click-to-join link along with the live chat notification. Simply click on the link to start talking to your visitor, straight from your smartphone.
“We have been using TextChat for several months now and it has quickly become one of the best ways to communicate with our website visitors. As an owner, I’m rarely ever at my computer. To be able to chat with visitors while I walk around the gym floor, right from text, has been a game-changer. I’d recommend this chat tool to anyone looking to get more people in the door!”
"1 out of every 2 of our TextChat conversations results in a sale. The real-time nature of TextChat is what makes the difference for sales and customer service.
Their approach to live chat delivery with multiple recipients is smart. As soon as I saw TextChat’s delivery model, I knew right away, it was a winner."
No matter what you sell, customer conversations are important and being there at the right moment can help you turn that conversation into timely support and a sale.