Disconnected channels limit both human and AI agents. One conversation gives them the context to deliver their best.
Join our growing list of companies already experiencing the benefits!
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In hours, not days, Textchat propels your BPO into the messaging-age at scale.
Increase in net profit
TextChat delivers up to 200% increase in net profit by transforming efficiency and cutting costs. Net margins can soar from 15% to 45% as fewer agents handle more work, reducing overhead while increasing revenue
Boosting agent efficiency
TextChat boosts agent efficiency up to 5x, enabling one agent to handle the workload of five by managing multiple conversations seamlessly across channels without sacrificing quality of service
Less overhead while growing sales
BPOs can reduce overhead by 35% while growing sales by leveraging AI-driven messaging and voice solutions with human oversight, streamlining operations, and maximizing efficiency at scale
Manage dozens of conversations across multiple clients and channels from one dashboard
Contact centers can provide their customers with real-time analytics and performance insights.
