An alphabetized guide to all relevant live chat,
ecommerce, and TextChat vocabulary and
their definitions.

To most people online, a website is just a means of accessing the Internet for their particular needs: it’s quick to return the information they request, it interacts with them, and it’s easy to return to in the future. To the TextChat team, a website is where our customers communicate and present themselves to their customers. So, websites are a pretty big deal to us. That’s why we make it easy for TextChat users to fully customize the website live chat experience for their first-time website visitors and returning customers alike. We want to help you create the best possible digital customer experience so that customers can seamlessly interact with all elements of your website, including live chat.