An alphabetized guide to all relevant live chat,
ecommerce, and TextChat vocabulary and
their definitions.

The term “software” was introduced after it became necessary to differentiate between the hardware and software parts of an electronic device, like a laptop computer or a smartphone. The two are inextricably linked, but software tends to be easier to build, install, and manage on your own than hardware is — you don’t have to buy and assemble any physical components! These days, there are even options for no-code or low-code programming languages so that you can create software without being a software engineer yourself. In fact, software platforms like Shopify, WordPress, Squarespace, Wix, and more are all specifically designed so that you can design, develop, and manage your own website easily, without being buried in code. From there, you can also add third-party software programs (known as apps on Shopify or plugins on WordPress) to further customize your website. TextChat is one example of a live chat software tool that you can easily integrate into your existing no-code ecommerce website.