An alphabetized guide to all relevant live chat,
ecommerce, and TextChat vocabulary and
their definitions.

Organizing and storing information all in one place is essential for the success of any business. Knowledge bases can be internal or external, documenting team decisions and keeping everyone up to speed internally or democratizing information and creating community externally. At TextChat, we created and consistently maintain a publicly-accessible library of free resources related to all things Shopify, ecommerce, live chat, small business, and more. You can check out our knowledge base here. If there’s something you’d like to learn about that isn’t already in our knowledge base, let us know. We’d be more than happy to include it as well!