An alphabetized guide to all relevant live chat,
ecommerce, and TextChat vocabulary and
their definitions.

Help centers are a fun blend of real-time human support, like help desks, and asynchronous resources. It’s like live chat conversation meets a resource library meets a collection of frequently asked questions. TextChat doesn’t host a help center, per se, but you can always get in touch with us easily over a quick email or live chat conversation.