An alphabetized guide to all relevant live chat,
ecommerce, and TextChat vocabulary and
their definitions.

Ecommerce is an abbreviated mashup of “electronic” and “commerce.” You’ve probably also seen spelling variations like “eCommerce” or “e-Commerce,” but we stand behind our take on the word. At any rate, most people don’t say “ecommerce” at all! We usually say things like “online shopping,” “online marketplace,” “store websites,” or other words that refer to the broader ecommerce industry as a whole.