An alphabetized guide to all relevant live chat,
ecommerce, and TextChat vocabulary and
their definitions.

This one’s probably pretty self-explanatory, but a business website is an official website that represents a given business, company, or organization. The business website is usually owned and managed by the business itself. Different types of businesses in different industries might have different goals for being online, but having a website to represent your organization is always a good idea. In the age of information and connectivity, it’s important to be accessible to potential customers and supporters all around the world, at any time. Your website visitors can browse your products or services, read about your story, dig through reviews of your company, find your contact information, log in to their member accounts, and more. And, of course, they can live chat with your team via TextChat.