An alphabetized guide to all relevant live chat,
ecommerce, and TextChat vocabulary and
their definitions.

“Apps” are ecommerce software tools that can be found in the Shopify App Store and are approved for integration with the Shopify platform. Shopify apps should not be confused with conventional mobile apps or desktop apps, which are standalone software products that do not require integration with an ecommerce store. Shopify merchants can browse many different categories of ecommerce software products in the official Shopify App Store. TextChat’s approved Shopify integration can be found in the drop-down menu of the Shopify App Store, under the category “Customer Support” and subcategory “Messaging and Chat.” See you there!