Product Features

Built to simplify the customer support and sales process, TextChat delivers higher conversion rates and a better experience for everyone. Never miss a sale!

Instant Text Notifications for Every Agent

To increase efficiency and eliminate lag time, every agent gets a text message when a customer submits a sales inquiry. Your customers get the answers they need as quickly as possible, so you don’t miss out on sales opportunities.

TextChat live chat agents team


Whenever a web visitor wants to connect, your designated team members will get a text message with a link to start chatting instantly. Say goodbye to confusing apps and annoying push notifications—TextChat lets you work from anywhere, no desktop required.

Easily Update Your Availability 

TextChat delivers the work-life balance you’ve always wanted. Use the toggle button in your agent dashboard to update your availability at any time. While you're away, TextChat collects contact info for you, so you’ll never miss a lead or a sale.

TextChat agent dashboard toggle button for live chat availability

Add Your Own Style

Adjust the entire TextChat experience to match the look and feel of your brand. Update your color palette, add your logo, and add photos and names for each agent for a totally customized and personalized look.

Added Customer Insights

Learn more about your customer journey. TextChat lets you see where your visitors are spending time on your site, what pages they visit, and even their real-time location.

live chat agent responds to TextChat chat request

Send Messages Where They Need to Go

Whether your sales or support team handles your inquiries, TextChat makes it easy to route customer questions to the right people.

Easily Integrate with Shopify 

TextChat seamlessly integrates with your existing Shopify store, so you can go live on the platform in less than 10 minutes.

Find us on the Shopify App Store