Turn your dead chat into live conversations to deliver a customer experience that converts every conversation into more sales.Get started for free
You have the best of products, deals, discounts and storefront features, but a live chat is non negotiable.
Live chat has a conversion rate of 40%
Live chat leads to a 48% increase in revenue per chat hour
40% of customers who use live chat have higher chances of making an online purchase
53% of cart abandonment is because customers aren't able to find answers to their queries
An eCommerce live chat does more than just offer customer support.
It ensures every visitor on your store gets a personalized buying experience.
Reduce your store bounce rate by engaging store visitors in conversations.
Let visitors know you’re around with an automated welcome message popup on your live chat.
Combine it with a discount code and nudge first purchases too.
Be a conversation starter!
Stop 60% of your store visitors from abandoning their carts by striking a conversation.
Address concerns and pre-purchase anxiety, offer shopping assistance and even give out an additional discount.
Don’t lose a chance to convert visitors into a customer!
Equip your store visitors with answers that can help them make an informed purchase.
Link visitors to policy pages, frequently asked questions, size guides and other content available on your site.
Make an impression by using your eCommerce live chat to offer in-store-like shopping assistance to visitors.
Understand what buyers are looking for, offer product recommendations or link them to new arrivals.
Increase time spent on site and boost product discoverability!
Not around to answer your live chat? Turn it into an opportunity to capture leads.
Ask them for their phone number or email address to get in touch with them. Circle back with answers and bring them back to your live chat on the store!
We’re removing all the bulky apps and delays from the traditional live chat by bringing it
straight to your phone inbox.
From fashion and clothing to health and wellness products, customized products, food items or even online courses, TextChat is for you.
Our eCommerce live chat app works across all popular CMS and works seamlessly with all types of storefronts.